Privacy Policy
1.0 Introduction
The Privacy Policy applies to information that we or our third-party service providers collect about you when you use our Website. We are committed to safeguarding and respecting your personal information and privacy. Our Privacy Statement describes our accountability to any information that we may collect, use, or process from Users, be it personal or general. In this policy, “We”, “Us”, “Our”, and “Company” refer to Capstone Editing Services, LLC while “Website” refers to Elite Research Writers. “You” or “User” refers to any person using our website. This policy is subject to change at the Company’s discretion without prior notifications.
2.0 Information Collected
2.1 Personal Information
We collect personal identifiable information from users to help us provide academic writing services to our customers. The kind of information we collect includes name, phone number, email address, and other personal information that may be needed in our business operations.
2.2 Payment Information
We use third-party payment gateways to process payments for our paid online courses (applies only to users not employed or contracted by the company). Hence, we do not collect or store your payment card or bank details. That information is provided directly to these gateways whose use of your personal information is governed by their privacy policy. To ensure the maximum safety of your payment information, we process all payments only through PCI DSS Level 1 gateways.
2.3 Other Information
We or our third-party service providers may also collect general information, such as location data (country, state, city, address, ZIP code), site visitation by customers, and most accessed web pages to help us identify what we need to improve on our website. Other information that may be collected include; the browser and operating system you are using, the URL that referred you to the service, the search terms you used in the search engine to find our website, pages you accessed, and other common information shared when browsers communicate with websites. For instance, we or our third-party service providers may collect information about your IP address and the physical location of the device (computer, mobile phone, tablet, etc.) used to access our website. This information is collected through cookies. Read more about our Cookies Policy.
3.0 How We Use the Information Collected
The information we request, collect, and process is primarily used to help us provide our customers with the academic services they need. We also use the information to provide technical or other support to you, as well as answer inquiries about our activities and respond to complaints. We may also use the information to maintain and/or improve our website, the quality of our academic writing services, and company activities.
4.0 Information Sharing and Disclosure
4.1 Service Providers
We may share non-identifying information with our third-party service providers or otherwise disclose such information to third-party service providers for marketing purposes. However, we do not share your personal information with any third party. Also, we may employ third-party service providers to perform tasks on our behalf, such as maintenance services, database management, and improvement of the website features. These third parties may have access to the information we have collected about you, including personal information while performing these tasks.
4.2 Legal and Government Agencies
We may share the information we have collected about you, including personal information, with relevant state and federal agencies if required by the law, and this is to expound on our integrity, protect our rights, and if necessary, allow judicial proceedings or legal processes to take place. We may disclose your information to government and law enforcement authorities to respond, stop, or prevent an activity that we may consider to be fraudulent, illegal, or pose a risk to any person, the public, or national security.
4.3 Internal and Business Transfers
We may share your information with any current or future subsidiaries or affiliates primarily for operational and business purposes. We may also sell, transfer, or otherwise share some or all of our assets, including your personal information, in the event of a reorganization, merger, acquisition, or sale of the company.
4.4 Customer Rights to Personal Information
You have the right to request access to all the information that the company holds about you. You also have the right to request us to correct, update, delete, or stop the use and processing of the information we hold about you. To exercise your right, you can contact us at info@eliteresearchwriters.com. Please note that the company may need to identify you by asking for additional information to fulfill your request.
4.5 California Privacy Rights – California Consumer Privacy Act (CCPA)
Under California’s “Shine the Light” law (CA Civil Code Section 1798.83), California residents are entitled to request and obtain from us, once per calendar year, information about the customer information we shared, if any, with other third parties for their direct marketing purposes. If applicable, this information should include a description of the categories of customer information and the names and addresses of those businesses with which we shared such information during the previous calendar year. To make such a request, please write to us at info@eliteresearchwriters.com.
5.0 Data Security
We employ high-security standards on user information to prevent unauthorized access, withhold data accuracy, and enhance the correct use of information. This we achieve by implementing appropriate physical, technical, and administrative security procedures during the collection, processing, and storage of information.
6.0 Consent
This Privacy Policy is incorporated into, made part of, and governed by our Terms of Use, and applies to your use of our website. By using our site, you accept the terms of this Privacy Policy.
If you have any questions or concerns about the Privacy Policy or the collection, use, or storage of your data, please contact us.